Co-Managed IT Services: Empowering Your IT Team with Expert Support

For many organizations, maintaining an in-house IT team is essential — they know your operations, understand your culture, and support your day-to-day technology needs. But as your company grows, so do the demands on your IT team. That’s where Marvel IT Services’ Co-Managed IT Services come in. We partner with your existing IT staff to fill in the gaps, provide additional expertise, and ensure you have the resources to support a robust, secure, and scalable IT environment.

What Are Co-Managed IT Services?

Managed IT Services

Co-Managed IT Services blend the benefits of an in-house IT team with the support and expertise of a managed IT partner. Instead of replacing your IT staff, we work alongside them, sharing the workload, handling complex technical demands, and offering backup when resources are stretched thin. Whether you need specialized cybersecurity support, assistance with patch management, or a strategic technology plan, Marvel IT Services provides the tools and team to meet those needs, ensuring your organization is covered from every angle.

Services we provide

M365 Business Premium License

Managed Patches and Updates

Defender for Endpoint Protection

Managed Detection and Response

Hardware and Software Audits

VPN and Remote Access Management

Unlimited Remote Support (8:30-5:00)

Advanced Spam Filtering

Email Link Protection

Multi-Factor Authentication

M365 Backup

Cybersecurity Awareness Training

Dark Web Monitoring

Advanced Content Filtering

Network and Compliance Reviews

Enhance Your IT Team’s Capabilities Without Extra Overhead

Your IT team knows your organization inside and out. With Marvel IT as a co-managed partner, we bring additional resources and specialized expertise so your team can focus on core priorities without feeling overwhelmed by day-to-day maintenance or cybersecurity demands. From managing critical updates and security patches to offering advanced threat protection with tools like Defender for Endpoint and Managed Detection and Response, we provide peace of mind that nothing falls through the cracks.

Our comprehensive M365 support, for instance, means your team can lean on us for licensing, backups, and system optimization — freeing up time and allowing them to focus on strategic projects. This balance ensures your team can continue to be responsive to in-house needs while having the backing to meet growing demands with confidence.

Strengthen Security with Layered Protection and Compliance Support

As threats grow more sophisticated, the need for layered cybersecurity becomes paramount. We work with your IT team to bolster security protocols with multi-factor authentication, advanced spam filtering, email link protection, and dark web monitoring, creating multiple lines of defense around your organization. Our cybersecurity awareness training further supports your team by empowering employees to recognize and respond to potential threats — an essential element of any strong security posture.

For industries with specific compliance needs, Marvel IT’s co-managed support also includes compliance and network reviews, helping ensure your technology meets regulatory standards and maintains operational integrity. We handle these crucial, often time-intensive tasks so your team can focus on immediate priorities.

Flexible, Scalable Support When You Need It Most

One of the major benefits of co-managed IT is the flexibility it offers. Whether you need extra hands during a big project, expertise for an advanced issue, or proactive monitoring to cover your IT team during off-hours, we’re here to support your needs. Our VPN and remote access management solutions enable your team to provide secure access for remote employees, enhancing productivity and flexibility without compromising security.

And with unlimited remote support during business hours, we’re available to answer questions, troubleshoot issues, and assist wherever needed — ensuring your in-house IT team never feels like they’re going it alone.

Meet Our Staff

A Seamless IT Partnership for Lasting Success

Marvel IT Services’ Co-Managed IT Services are designed to enhance your in-house IT department, giving your organization the best of both worlds: the deep understanding and dedication of an internal team, combined with the depth, experience, and resources of an expert IT partner. Together, we create a reliable, secure, and future-ready IT environment that aligns with your organizational goals and grows with your needs.

Co-Managed IT Services

Let’s discuss how we can work with your team to take your IT to the next level

Contact us today to learn more about our Co-Managed IT Services and the difference we can make for your organization.