Marvel IT Services ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our managed services.

1. Information We Collect

Personal Information:

We collect personal information you provide directly, including:

• Name
• Email address
• Phone number
• Company name
• Job title

Non-Personal Information:

We collect non-personal information automatically, such as:

• IP address
• Browser type
• Operating system
• Device information
• Pages visited and time spent on our site
• Referral source
• Time and date of visits

Technical Information:

In providing our services, we may collect technical information related to your IT systems, such as:

• Network configurations
• System performance data
• Hardware and software details
• Log files and diagnostic data

2. How We Use Your Information

We use your information to:

• To provide, maintain, and improve our managed IT services
• To deliver resources such as eBooks at your request
• To contact you regarding submitted IT support requests
• To communicate with you regarding services, support, and updates
• To monitor and analyze usage patterns and trends
• To send you updates, newsletters, or marketing materials (you can opt out at any time)
• To enhance website functionality and user experience
• To comply with legal and regulatory requirements
• To protect against fraud, unauthorized access, and security breaches

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third parties who assist in providing our services, such as payment processors, hosting providers, and support services.
• Legal Compliance: Authorities or regulators when required by law or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction.

4. Security of Your Information

We implement security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal data
• Objecting to or restricting the processing of your data
• Exercising your right to data portability
• Withdrawing consent where consent is the basis for data processing

To exercise these rights, please contact us using the details provided below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on our website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Phone: (908) 991-7535
• Address: 639 Main St, Ste 303, Stroudsburg, PA 18360